Terms & Conditions
1. Products
Our items are handcrafted leather earrings and belts. Please note that actual product colours may differ slightly from what appears on your screen.
2. Orders & Payments
-
All orders must be paid in full before processing.
-
Payments are securely processed via Yoco.
-
We do not store any of your payment information.
3. Shipping
-
We currently ship within South Africa only.
-
Delivery times may vary depending on your location and courier services.
4. Returns & Exchanges
-
We do not accept returns or refunds due to hygiene reasons.
-
Exchanges are allowed only if:
-
The item is unused, undamaged, and in original packaging
-
The request is made within 7 days
-
The reason is valid (e.g., colour differs from expectations)
-
Examples:
-
You received a different item than ordered
-
Colour variation between screen and actual item
To request an exchange, email us at: kristine@spelejewellery.com
Include your order number, photos, and reason for exchange.
Shipping for exchanges is at your own cost unless we made an error.
5. Intellectual Property
All content on this website, including images and product descriptions, is the property of Spēlē Jewellery and may not be reused without permission.